Account Manager

Account Manager



At VITS Australia, we're connecting more and more people and businesses everyday as languages have become part of doing business in our global community.

In 160+ languages with a full suite of telephone and on-site interpreting and translations solutions, we're helping more Australian businesses than ever, as our population continues to expand and diversify.

To help us achieve this growth, we are looking for a highly motivated Account Manager excited by the opportunity to secure Australia's leading corporate and government organisations, to add to our expanding national client base.

You're a relationship specialist, with a talent for managing relationships at all levels. You'll bring a lot of energy to a role that includes new business development and maintaining key existing accounts.

With a clear target, you'll enjoy winning – while influencing, gaining trust of others and building rapport is an everyday part of your success at VITS.

You'll be rewarded with iconic Australian businesses to add to your account portfolio, and a competitive salary package that includes quarterly performance bonuses, and other benefits.

Responsibilities include:

  • Lead contact for key clients
  • Retention and growth from existing clients from VITS' service suite, resulting in revenue increase
  • Acquire new accounts through your networks and key leads identified by the business
  • Negotiate contracts and Service Level Agreements to promote customer advocacy
  • Ensure that contracts register is current and provide reporting information to General Manager for key customer's dashboard
  • Develop an opportunity pipeline, including accurate forecasting of sales opportunities
  • Develop and prepare engaging customer presentations in collaboration with internal VITS stakeholders.

Key selection criteria:

  • A minimum 3 years' experience in an Account Management / Account Executive role
  • Proven ability to deal with clients at all levels, including senior executives
  • Excellent communication and interpersonal skills with an ability to build and maintain strong relationships
  • Ability to identify business development opportunities within existing client portfolios
  • Ability to analyse and prepare client and management reports
  • Experience in the Telco / Finance industry would be advantageous
  • Knowledge of the Language Services industry desirable

Sound interesting? Then please send us your resume and cover letter addressing the key selection criteria (in 2 separate files)

Closing date: 10.00am Monday 3 July 2017

For a confidential discussion contact Czarina Howells, General Manager Relationships and Growth on 0400 881 858.

To apply, please click on the link:  

*Recruiters we thank you for your interest, but we've got this one covered thanks!